Get Connected
Already a Prairie IT customer? Enter your customer number below to download your remote support agent. It lets our technicians securely monitor and help fix your devices—so we can resolve issues faster.
Download Your Support Agent
What Is This?
The support agent is the same trusted monitoring and remote-management software we use to keep our customers' systems healthy. Installing it lets us:
- Monitor for problems and security issues
- Apply updates and patches
- Help you remotely when you need it
Your Privacy
Only install this if you're a Prairie IT customer and are expecting it. Remote sessions are initiated for support and shouldn't be installed on a device you don't own or manage. Not a customer yet? Get in touch.