Managed IT for Brandon & Westman Businesses
One flat monthly fee covers your whole environment: help desk, patching, backups, and security monitoring by a 24/7 staffed SOC. Critical issues carry a contractual response time — typically we're on them within the hour.
12 questions, instant grade, no email needed. Prefer numbers first? See how pricing works.
When You Call Us, You Get Us
The technician who answers and the one who drives out both work for Prairie IT — not an overseas call centre, not a subcontractor we dispatch. The same faces, who already know your network.
The one piece we run with a partner, on purpose, is round-the-clock security monitoring: a dedicated 24/7 SOC watches for threats overnight so your local team doesn't have to. Everything else is us.
Complete IT Management
Help desk to backups to security — one plan, one monthly fee, no per-ticket billing.
24/7 Monitoring & Response
Around-the-clock monitoring and response by a staffed security operations centre (SOC) — included with our managed plan. When something's wrong, a human is already on it: nights, weekends, holidays.
Help Desk Support
Call or email and you reach a technician in Brandon — someone who can drive out if the fix needs hands on the hardware.
Patch Management
We keep your software updated and secure. No more nagging update popups or vulnerable systems running outdated software.
Backup & Recovery
Automatic backups with periodic test restores — if a server dies or ransomware hits, we restore from a copy we've already tested.
Security Protection
Endpoint protection, email security, and threat monitoring — plus proactive security advisories when a local incident or scam could affect you. All of it is in the base plan.
Vendor Management
We deal with your software vendors, ISP, and hardware suppliers. One call to us instead of playing phone tag with five companies.
Pricing Built Around Your Business
Your price depends on team size, device count, and the coverage you need — so we scope it with a free assessment first, then put a flat monthly rate in writing.
Start With a Free IT Assessment
We review your current setup, then give you a clear, itemized quote — no obligation. Most clients land on flat monthly per-user pricing once we understand the environment.
- An itemized quote — every line explained, nothing buried in "miscellaneous"
- Flat monthly billing once we know your team and devices
- The assessment and quote are free; nothing is binding until you sign an agreement
Prefer to talk it through first? We're happy to.
Schedule a ConsultationWhat Onboarding Looks Like
Four steps from first call to fully supported — here's what each one involves.
Discovery Call
We learn about your business, current IT setup, and where things hurt. You'll be talking to a technician, not a salesperson.
Assessment
We evaluate your current environment and identify opportunities for improvement and risk reduction.
Custom Proposal
You get an itemized proposal with the monthly rate in writing. Our General Terms are public on this site if you want the fine print before we even talk.
Smooth Onboarding
We deploy our monitoring tools, document your environment, and show your team how to reach the help desk — most of it happens without interrupting anyone's workday.
Four Commitments
Flexible Plans
From pay-as-you-go break/fix to full managed care. Choose what fits your business.
Fast Response
Guaranteed response times by severity, written into your contract. Critical issues: typically we're on them within the hour.
Local Team
Based in Brandon, serving a 200 km radius. On-site when remote won't cut it.
Transparent Pricing
No hidden fees. What we quote is what you pay.