Minimum Standards

Minimum standards are essential to ensure that your technology and infrastructure is reliable, secure, and meets your business needs. By adhering to these standards, you can help prevent costly downtime and protect your business from cybersecurity threats. Additionally, having a consistent technology environment across all devices and systems can improve productivity, simplify support, and make it easier to manage your technology resources. These minimum standards provide a baseline for your technology environment and ensure that all equipment meets basic requirements for performance, security, and compatibility.

Desktop PCs and Laptops

• Must be genuine, licensed, and vendor-supported
• Have Microsoft 64-bit operating system running Windows 10 Pro or later
• With Microsoft operating systems have most recent Microsoft service packs and critical updates installed
• Have a minimum of 8GB RAM and 250GB hard drives
• No greater than 4 years old

Servers

• Have genuine, licensed, and vendor-supported software
• If Microsoft operating systems, running Windows Server 2016 or later
• If Microsoft operating systems, have most recent Microsoft service packs and critical updates installed
• Have a minimum 25% free space on all drives currently installed and partitioned
• Be under manufacturer warranty or under maintenance contract with the manufacturer
• Less than 5 years old
• Require adequate battery backup / UPS

Infrastructure

• All network equipment must be enterprise-grade and less than 5 years old
• Require adequate battery backup / UPS

General (Unless provided as part of service plan)

• The environment must have a currently licensed, up-to-date, and vendor-supported server-based antivirus solution protecting all servers, desktops, notebooks/laptops, and email
• Currently licensed, up-to-date, and vendor-supported anti-spam solution
• Currently licensed, and vendor-supported server or network-based backup solution
• Currently licensed, and vendor-supported Next Generation Firewall (NGFW) or Unified Threat Management firewall (UTM) firewall between the internal network and the internet
• All wireless data traffic in the environment must be securely encrypted
• All wireless traffic segmented public vs. private
• All Line of Business applications must have active vendor support during all hours of business
• Internet connection must be on a business plan and have a static public IP with a minimum of 3Mbps upload speed